Privacy Policy

Last Updated:

This Privacy Policy describes how dhorxellzar collects, uses, and protects your personal information when you use our personal shopping and delivery services.

Information We Collect

When you use our services, we may collect the following information:

  • Name and contact information (email address, phone number, mailing address)
  • Shopping preferences and requirements
  • Payment information necessary for processing transactions
  • Delivery addresses and scheduling preferences
  • Communication records and correspondence

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your shopping and delivery requests
  • Communicate with you about your orders and service updates
  • Improve our services and customer experience
  • Process payments and manage accounts
  • Comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual necessity: to fulfill our service agreement with you
  • Legitimate interests: to improve our services and ensure security
  • Legal obligations: to comply with applicable laws and regulations
  • Consent: when you have provided explicit consent for specific processing activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business and serving you
  • When required by law or to protect our rights and safety
  • With your explicit consent
  • In connection with business transfers, such as mergers or acquisitions
  • To prevent fraud or abuse of our services

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure data storage and backup systems

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

You have the following rights regarding your personal information:

  • Right to access: request a copy of the personal information we hold about you
  • Right to rectification: request correction of inaccurate or incomplete information
  • Right to erasure: request deletion of your personal information under certain circumstances
  • Right to restrict processing: request limitation of how we process your information
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to processing of your personal information for certain purposes
  • Right to withdraw consent: withdraw previously given consent at any time
  • Right to opt-out: opt-out of certain communications and marketing activities

To exercise these rights, please contact us using the information provided in the Contact Us section.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, including:

  • Standard contractual clauses approved by relevant data protection authorities
  • Adequacy decisions recognizing the recipient country's data protection standards
  • Other appropriate legal mechanisms to ensure adequate protection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary based on:

  • The type of information collected
  • The purpose for which it was collected
  • Legal and regulatory requirements
  • Our legitimate business interests

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly.

Third-Party Services

Our website and services may integrate with third-party services that collect and process information. These services include:

  • Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as page views, time spent on pages, and user interactions.
  • Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns and understand how users interact with our ads.
  • Google Ads Remarketing: We may use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website.
  • Google Maps API: We use Google Maps API to provide location-based services and display maps. Google may collect location data and usage information when you interact with maps on our website.

These third-party services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they collect, use, and share your information.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

For detailed information about the types of cookies we use, how we use them, and how you can manage your cookie preferences, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the updated policy on this page
  • Notify you of significant changes via email or prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Dhorxellzar
127 N Plaza, Taos, NM 87571, United States
Phone: +1 (575) 758-7709
Email: officeY3mxs9K1m